Frequently Asked Questions

Everything you need to know about our premium denim and essentials.

How do I find my perfect fit?

We recommend using our comprehensive Fit Guide located on each product page. Our denim is designed with specific stretch factors, so if you are between sizes, we generally suggest sizing down for a more tailored look.

What is your return and exchange policy?

We offer a 30-day window for returns and exchanges on all unworn, unwashed items with original tags attached. Exchanges are always free, while returns for a refund incur a small shipping and handling fee.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.

How should I care for my Mott & Bow denim?

To preserve the color and integrity of the fabric, we recommend washing your jeans inside out in cold water and hanging them to dry. Avoid using bleach or heavy detergents.

Do you offer international shipping?

Currently, we ship to the United States and Canada. We are working on expanding our logistics to reach more international destinations in the near future.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Shop Pay for accelerated checkout.